Support

Order Status

Ree is currently shipping to all serviceable areas in India.

At Ree, we do understand the importance of receiving your purchased products in the best condition, and on time. We continuously strive hard to make sure the product reaches you at the earliest possible time.

You can connect with us anytime at info@reeunlimited.com

You can also call us on +91 9833893098

Between Monday to Friday, between 11am to 5pm.

We will try to resolve your issue at the earliest.


Shipping Time:

All products are shipped out between 1 – 10 working days.


Shipping Charges:

For all India orders we are offering free shipping.


Shipping Overseas:

In case of international orders, shipping cost is charged in addition to your bill amount as per weight, distance to destination from Mumbai and duties, if any, as calculated by our logistics service provider (courier). Please email us on info@reeunlimited.com for more information.


Tracking order:

You will receive an email with the tracking no. Our courier partners are DTDC and you can track the courier on their website: http://dtdc.in/tracking/tracking.asp

If the product or packaging has been tampered with, do not accept the order


RETURN

Ree does not have a return policy.

For exchange of the purchased product we might request you to share an image of your product/ s. For your order to qualify as an exchange.

You must raise a return request by emailing us on info@reeunlimited.com within 48 hours of receipt of your order

Product packaging, labels & tags must not be tampered with.

Product must be in perfect condition.

Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality.

Once you have requested for an exchange the product has to be self-shipped.

To our office:
H- 66, 2:2,
Sunrise CHS,
Sector - 4,
Nerul (W),
Navi Mumbai - 400706.

They should be dispatched within 48 hours after the return request is raised and packed securely to prevent any damage during transit.


Cancellations:

You must raise a cancel request by emailing us on info@reeunlimited.com

The whole order amount will be refunded if the order is cancelled,

The order should be cancelled within 12-hours of the order placed.

Ree reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.